The Software as a Service (SaaS) market continues to relentlessly develop and expand. This software model has already covered all possible business niches. There are also many varieties of SaaS platforms, including both the most common and those that are still relatively unpopular.
The latter include, for example, ERP programs, platforms for video conferencing, collaboration and file-sharing software, and HR systems. Now, let’s talk about the first types of platforms, those that are most commonly developed by SaaS development company. There are five in total.
CRM-Systems
Specialized programs designed for automating and controlling the interaction between the client and the company. They collect, analyze, and classify user data. As a result, they significantly boost sales for online stores and enhance their communication with users.
Popular examples of such programs include:
- Worksection;
- NetHunt CRM;
- Sales Creatio.
E-commerce Platforms
These are platforms that provide ready-made functions for online sales. Online stores are created on their own basis, thereby saving on website development costs. With their help, one can:
- remove and add products;
- manage inventory;
- calculate taxes;
- integrate the store with various payment gateways;
- create blogs;
- organize promotional campaigns.
Examples of such platforms developed based on the SaaS model include Wix, Shopify, and others.
Accounting Software
Specialized software designed for automating and managing the interaction between clients and companies serves as a cornerstone of effective business operations. These applications not only collect, analyze, and classify user data but also transform this information into actionable insights. By understanding customer behavior and preferences, businesses can create personalized experiences that resonate with their audience.
This capability significantly boosts sales for online stores while enhancing communication channels with users, fostering a sense of connection and trust. Furthermore, these tools enable companies to streamline their workflows, adapt to changing market dynamics, and ultimately cultivate long-term customer loyalty in an increasingly competitive environment.
Examples:
- BUCHALTER II;
- Raks;
- KPiR.
Project Management Systems
These systems improve communication among company employees and thus positively impact the quality of the projects they undertake. They allow for breaking down large tasks into smaller ones, defining project work stages, assigning tasks to team members, and setting clear deadlines for their completion. The main functions of such programs include:
- planning;
- organization;
- motivation;
- control;
- coordination.
Billing Platforms
They are designed for calculating, accounting, and invoicing for services and goods. They automate the process of calculating the cost of products or services, monitor their payment, generate invoices, and record information about received payments. Their main functions include:
- calculating prices;
- accounting and data storage;
- invoicing;
- monitoring and controlling payments;
- integration with other systems.
Billing platforms developed using SaaS technologies include:
- Payment gateways. These are specialized software-hardware complexes that process payments. Among them are Stripe, PayPal, and 2Checkout.
- Subscription management programs. They are designed for companies to charge users of their projects (streaming services, mobile applications for reading and fitness, gyms, and other projects that provide subscription or membership services to their clients).
As you can see, the variety of SaaS platforms is truly impressive.